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Service Area

Mobility Master services Northern California counties within a 60 mile radius of Santa Rosa. We service Sonoma County, Marin County and Napa County. Travel Fees may apply to areas outside the immediate Santa Rosa Vicinity.

Delivery Options

FREE CURBSIDE DELIVERY - Includes delivery to your door in its box (ground-level only). Our delivery department will call you directly to schedule a convenient time for delivery.

Please Note: If there are any steps leading to your door the Driver will deliver the equipment curbside. Free Curbside Delivery does not include delivery of the equipment into your home or set up or removal of packing materials. For these features, please consider White Glove Delivery.

INSIDE DELIVERY - An upgraded delivery option, your equipment will be delivered and brought inside your home or garage (ground-level only). The delivery department will call you directly to schedule a convenient time for delivery. *Certain products are not eligible for Inside Delivery.

Please note: The delivery technician cannot carry your equipment up any stairs or ramps nor will they unpack the product to fit through doors. To ensure that Inside Delivery is an option for you, please measure the door to your home (ground-level) to ensure that it is at least 36” wide (the standard width of the box). If your doorway is not large enough to accommodate a box of this size, please consider White Glove Delivery.

WHITE GLOVE DELIVERY - Is our premium delivery option that provides added convenience and peace of mind. With White Glove Delivery, your new equipment will be unpacked and inspected for damage. Our delivery department will call you directly to schedule a convenient time for delivery. At the scheduled time, your new equipment is delivered into your home assembled and ready for use.

Equipment Repairs

We offer repair services on all the products we sell, our trained technicians will diagnose your problem and find the right parts to get you going again. We handle all warranty repairs on our equipment with the manufacturer and offer 30 days' free in-home service on all the new products we sell.

Labor Rates

  • FREE IN-HOME SERVICE - 30 days' free in-home service on all new items purchased
  • DIAGNOSTIC SERVICE CALL - $150.00 (includes the first hour labor), then $75.00 by the half-hour (parts not included)
  • IN-SHOP REPAIR OR DIAGNOSTIC - $150.00 per hour ($37.50 minimum charge), then $75.00 by the half-hour (parts not included)
  • WARRANTY REPAIR - Parts are covered by the manufacturer, labor rates apply as above

Home Access Assessment

We offer free home access assessments (in the Santa Rosa vicinity) and will assess your needs for any of the home access products we offer! Making your home safe and accessible is our number one priority! Visit our Home Access page to see the equipment that offer to keep you in the home you love!